SnapEntry Privacy Policy - v1.1.0

From time to time, the nature of our business dictates that we may collect personal information from our customers. Because we are committed to protecting your privacy rights and the information you provide to us, we have developed this Privacy Policy (“Privacy Policy”). This Privacy Policy sets forth how Whyle Labs Inc. collects, protects and uses the personal data of our customers.

1. COLLECTION AND USE OF DATA

• 1.1 Personal Data We Collect: Our primary reason for collecting data is to provide products and services to our customers. To this end, we collect date when you:
  1. Contact us;
  2. Request information about our products and services;
  3. Purchase and use our products and related services;
  4. Respond to surveys;
  5. Access our website;
  6. Use our application (web application, on-device application, building-access hardware or telephony);
• 1.2 Data we Collect: We collect the following data from you:
  1. Names/addresses/emails/phone numbers and other types of contact information;
  2. Use cases and other relevant information pertaining to how you use our products and related services;
  3. Application and product use data, including phone call conversations (at most only being retained and transcribed for 1-person conversations with a machine, or with explicit notice) and text exchanges;
  4. Bank account information/ shipping address/ and other information needed to process orders;
• 1.3 How we use the data we collect: We use the date we collect for the following:
  1. Fulfil contractual requirements;
  2. Improve upon our products and services;
  3. Communicate information about Whyle Labs Inc. to potential customers, customers, potential partners and partners (including Financial Institutions for processing payments);
• 1.4 Why we need the data we collect: We need the data we collect to:
  1. Providing services to you;
  2. Provide mailing offers, product information, event notifications, surveys, quotes/invoices, product demonstration, evaluation and delivery;
  3. Obtain customer feedback, respond to product inquiries, report/resolve support incidents;
  4. Communicate information about Whyle Labs Inc. to potential customers, customers, potential partners and partners;
  5. Improve our products;
• 1.5 Storage Location of the data we collect: All data we collect is processed, hosted, and or stored on our machines (cloud-based or otherwise), third-party services or on your device
• 1.6 How long we store the data we collect: We retain your personal data until you request for us to delete the same and/or as required by law and/or after prolonged account inactivity. Data deletions requests will take some time to process, and may have limits on what is deleted - especially for group accounts.

2. TRACKING WHILE NOT LOGGED IN

• 2.1 Purpose: In addition to security and debugging, we track users even before logging-in or account creation in order to improve the product and to improve marketing.
• 2.2 Method: Tracking is done using technologies like cookies.
• 2.3 Not-individually identifiable: Our goal is to track users without the ability to identify them until they accept our EULA and privacy policy, thus avoiding the collection of "personal information" under PIPEDA (excluding security and debugging).
• 2.4 Linking after logging in: While data collected before accepting the EULA and privacy policy are not intended to be individually identifiable, we may link previously collected information to an individual once they have created an account or logged in.

3. THIRD-PARTY ADVERTISERS

• 3.1 Sharing with third-party advertisers: We do not use third-party tracking pixels and similar services. The only potentially-personally-identifying information we share with third-party advertisers is conversions (e.g. this user signed up for a trial) using the advertiser-provided ID (e.g. a click ID). This is only for users that came to us from that advertiser and after being presented with an opt-out. We do not share additional personally-identifying information (e.g. email addresses).

4. CONTROL

• 4.1 Control: Should you believe that any personal data we hold on you is incorrect or incomplete, you can request to see this information, rectify it or have it deleted. If you access our services under a group account, then you agree that any one of the groups using the service may access all information attached to the group account.

5. DATA BREACH PRACTICES

• 5.1 Incidents of Breach: When Whyle Labs Inc. learns of a suspected or actual personal data breach, we perform an internal investigation and take appropriate remedial measures in a timely manner. Where there is any risk to the rights and freedoms of data subjects, Whyle Labs Inc. shall notify the relevant data protection authorities without undue delay and, when possible, within 72 hours.